PRIVACY POLICY

Jeronimo Store

Effective Date: September 1, 2026
Last Updated: September 1, 2026

Jeronimo Store (“Jeronimo Store,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, use our online store or mobile application, create an account, purchase our jewelry products, contact us, or otherwise interact with our services.

By using the Jeronimo Store website, application, or services, you acknowledge that you have read and understood this Privacy Policy.

1. WHO WE ARE

Jeronimo Store operates an online jewelry retail business through its website and digital services.

Website: https://www.jeronimostore.com.br
Privacy Contact: jeronimostore@outlook.com.br

For privacy-related questions, requests, or concerns, you may contact us using the email address above.

2. INFORMATION WE COLLECT

Depending on how you interact with our services, we may collect the following categories of personal information.

2.1 Information You Provide Directly

When you create an account, place an order, contact us, subscribe to communications, or use certain features of our store, we may collect:

Full name
Email address
Telephone or mobile number
Billing address
Shipping address
Country and region
Account login information
Order history
Product preferences
Customer service communications
Information you voluntarily provide to us

2.2 Payment Information

When you make a purchase, payment information may be processed by third-party payment providers.

Depending on the payment method used, these providers may process information such as:

Payment card information
Billing information
Transaction information
Payment authorization information
Fraud-prevention information

Jeronimo Store does not intend to store complete payment card numbers on its own systems when payment processing is handled by an authorized third-party payment provider.

2.3 Information Collected Automatically

When you access our website or application, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Language preferences
Approximate geographic location
Pages visited
Products viewed
Referring website
Date and time of access
Device identifiers
Application usage information
Cookies and similar technologies

We use this information to operate, secure, analyze, and improve our services.

2.4 Purchase and Transaction Information

When you place an order, we may collect information necessary to process and fulfill your purchase, including:

Products purchased
Order number
Purchase price
Currency
Shipping information
Delivery status
Returns and refunds
Customer service records

3. HOW WE COLLECT INFORMATION

We may collect personal information from:

You directly;
Your device or browser when you use our website or application;
Payment providers;
Shipping and delivery providers;
Technology and analytics providers;
Marketing and advertising platforms;
Fraud-prevention and security providers;
Service providers assisting us with our business operations; and
Other sources where permitted by applicable law.

4. HOW WE USE YOUR INFORMATION

We may use personal information for the following purposes:

Order Processing

To:

Process and confirm orders;
Process payments;
Ship purchased products;
Provide delivery updates;
Process returns, exchanges, and refunds;
Provide customer support; and
Maintain transaction records.

Account Management

To:

Create and maintain customer accounts;
Authenticate users;
Maintain account security;
Remember preferences; and
Provide personalized account features.

Customer Service

We may use your information to respond to inquiries, resolve complaints, assist with orders, and provide after-sales support.

Website and Application Operations

We may use information to:

Operate our website and application;
Maintain functionality;
Diagnose technical problems;
Prevent unauthorized access;
Detect fraudulent activity;
Improve performance; and
Protect our users and business.

Analytics and Improvement

We may analyze usage information to understand how customers interact with our services and improve our products, website, application, services, and customer experience.

Marketing

Where permitted by applicable law, we may use your contact information to send:

Promotional emails;
Product announcements;
Special offers;
New collection announcements;
Abandoned-cart communications; and
Other marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in the communication or by contacting us.

Legal and Security Purposes

We may process information when reasonably necessary to:

Comply with legal obligations;
Respond to lawful requests from authorities;
Protect our rights and property;
Enforce our agreements;
Detect or prevent fraud;
Investigate security incidents; and
Protect customers, employees, and other individuals.

5. LEGAL BASES FOR PROCESSING — EUROPEAN ECONOMIC AREA AND UNITED KINGDOM

If you are located in the European Economic Area (EEA), European Union, or another jurisdiction where similar legal requirements apply, we process personal information based on one or more lawful grounds.

These may include:

Contract

Processing may be necessary to perform a contract with you, such as processing and delivering an order.

Legal Obligation

Processing may be necessary for compliance with applicable legal or regulatory obligations.

Legitimate Interests

We may process information when necessary for legitimate business interests, provided that those interests do not override your fundamental rights and freedoms.

Examples may include:

Preventing fraud;
Maintaining website security;
Improving our services;
Providing customer support;
Managing business operations; and
Defending legal claims.

Consent

Where required, we may process personal information based on your consent.

You may withdraw consent at any time where processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.

6. HOW WE SHARE PERSONAL INFORMATION

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

Payment Providers

Payment processors may process payment and transaction information to authorize and complete purchases.

Shipping and Logistics Providers

We may provide information such as your name, address, telephone number, and order details to shipping, fulfillment, and logistics providers so that your order can be delivered.

Jewelry Suppliers and Fulfillment Partners

Because Jeronimo Store may operate using third-party suppliers and dropshipping or fulfillment services, we may share information necessary to fulfill an order with the supplier or fulfillment partner responsible for that order.

Such information may include:

Customer name;
Shipping address;
Contact information;
Order information; and
Product information.

These parties are expected to use customer information only for legitimate business purposes associated with fulfilling the order and providing related services.

Technology Providers

We may use third-party providers for:

Website hosting;
E-commerce infrastructure;
Cloud storage;
Analytics;
Security;
Customer support;
Email delivery;
Marketing;
Fraud prevention; and
Application functionality.

Legal and Government Authorities

We may disclose information when required by law, court order, legal process, or governmental authority, or when reasonably necessary to protect our rights, customers, property, or security.

7. INTERNATIONAL DATA TRANSFERS

Jeronimo Store may operate internationally and may use service providers located in countries other than your country of residence.

As a result, your personal information may be transferred to, stored in, or processed in countries that may have different data protection laws from those in your country.

Where applicable, we will take reasonable steps to ensure that international transfers are conducted in accordance with applicable data protection requirements.

For individuals protected by European data protection laws, appropriate safeguards may include contractual safeguards or other legally recognized transfer mechanisms where required.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

The nature of the information;
The purpose for which it was collected;
Whether you maintain an account;
Whether an order or transaction remains relevant;
Legal and tax requirements;
Accounting obligations;
Fraud-prevention requirements;
Dispute resolution; and
The establishment, exercise, or defense of legal claims.

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

9. COOKIES AND SIMILAR TECHNOLOGIES

Jeronimo Store may use cookies, pixels, local storage, SDKs, and similar technologies.

These technologies may be used to:

Keep the website functioning;
Remember preferences;
Maintain shopping carts;
Authenticate users;
Analyze website traffic;
Understand customer behavior;
Improve website performance;
Prevent fraud; and
Deliver or measure advertising where permitted.

Types of Cookies

We may use:

Strictly Necessary Cookies
Required for core website functionality.

Functional Cookies
Used to remember preferences and improve functionality.

Analytics Cookies
Used to understand how visitors use our website.

Marketing Cookies
May be used to personalize, measure, or improve advertising where permitted.

Where legally required, we will request consent before using non-essential cookies or similar technologies.

You may be able to control cookies through your browser settings and, where available, our cookie-management tools.

Disabling certain cookies may affect website functionality.

10. THIRD-PARTY SERVICES AND LINKS

Our website or application may contain links to websites, applications, payment services, social media platforms, or other third-party services.

We are not responsible for the privacy practices, security, or content of third-party services.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

11. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information against:

Unauthorized access;
Unauthorized disclosure;
Accidental loss;
Destruction;
Alteration; and
Other unlawful or unauthorized processing.

However, no website, application, electronic transmission, or storage system can be guaranteed to be completely secure.

You should use appropriate security measures when accessing your account and should not share your passwords with other people.

12. YOUR PRIVACY RIGHTS — EUROPEAN USERS

If you are located in the European Economic Area or another jurisdiction where GDPR-style rights apply, you may have rights including:

Right of Access

You may request confirmation as to whether we process your personal information and request a copy of that information.

Right to Rectification

You may request correction of inaccurate or incomplete personal information.

Right to Erasure

Under certain circumstances, you may request deletion of your personal information.

Right to Restriction

Under certain circumstances, you may request that we restrict the processing of your personal information.

Right to Data Portability

Where applicable, you may request your personal information in a structured, commonly used, and machine-readable format.

Right to Object

You may object to certain processing activities, including certain processing based on legitimate interests and certain direct marketing activities.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time.

Right to Complain

You may have the right to lodge a complaint with the data protection supervisory authority in your country of residence or another competent authority.

To exercise these rights, contact:

Email: jeronimostore@outlook.com.br

We may need to verify your identity before completing certain requests in order to protect your information.

13. CALIFORNIA PRIVACY RIGHTS

If you are a California resident and applicable California privacy law applies to you, you may have additional rights regarding your personal information.

Depending on the circumstances and applicable law, these may include:

Right to know/access personal information;
Right to delete personal information;
Right to correct inaccurate personal information;
Right to opt out of the sale or sharing of personal information;
Right to limit certain uses or disclosures of sensitive personal information;
Right to non-discrimination for exercising applicable privacy rights.

California law also provides mechanisms for certain consumers to submit privacy requests without creating an account.

To submit a privacy request, contact:

Email: jeronimostore@outlook.com.br

We will process applicable requests in accordance with California law.

If applicable to our business, we will also honor legally recognized opt-out preference signals, including Global Privacy Control (GPC), as required by law.

14. DO NOT SELL OR SHARE MY PERSONAL INFORMATION

Jeronimo Store does not intend to sell personal information for monetary consideration.

However, certain advertising, analytics, or technology activities may be considered “sharing” of personal information under certain privacy laws.

Where applicable, you may request to opt out of the sale or sharing of your personal information.

You may contact:

jeronimostore@outlook.com.br

with the subject:

“Do Not Sell or Share My Personal Information”

We will process the request in accordance with applicable law.

15. CHILDREN'S PRIVACY

Our services are not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at:

jeronimostore@outlook.com.br

If we learn that we have collected personal information from a child in circumstances where the law requires deletion, we will take reasonable steps to delete that information.

16. MARKETING COMMUNICATIONS

You may receive marketing communications from us if you have:

Subscribed to receive them;
Made a purchase where permitted by law;
Requested information;
Otherwise provided consent where required; or
Where another lawful basis permits such communications.

You may unsubscribe at any time.

Each promotional email may contain an unsubscribe mechanism.

Unsubscribing from marketing communications does not necessarily stop transactional or service-related communications, such as order confirmations, shipping notifications, security notices, or customer-service messages.

17. FRAUD PREVENTION AND SECURITY

We may use personal information and information about transactions, devices, and interactions with our website to detect, investigate, and prevent:

Fraud;
Unauthorized transactions;
Account abuse;
Payment abuse;
Identity theft;
Security incidents; and
Other unlawful activities.

We may share relevant information with payment processors, fraud-prevention providers, financial institutions, shipping providers, and law enforcement where permitted or required by law.

18. ACCURACY OF INFORMATION

We take reasonable steps to maintain accurate personal information.

You may contact us to request correction of inaccurate information.

If you maintain an account, you may also be able to update certain information through your account settings.

19. YOUR RESPONSIBILITY

You are responsible for ensuring that information you provide to Jeronimo Store is accurate and up to date.

You should also take reasonable steps to protect your account credentials and notify us if you believe your account has been accessed without authorization.

20. DATA BREACHES AND SECURITY INCIDENTS

If we become aware of a security incident involving personal information, we will assess the incident and take reasonable steps required by applicable law.

Where notification is legally required, we will notify affected individuals and/or appropriate authorities within the timeframes required by applicable law.

21. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Changes may be made to reflect:

Changes in our services;
Changes in our business practices;
Changes in technology;
Changes in legal or regulatory requirements; or
Improvements to our privacy practices.

When we make material changes, we may provide additional notice where required by applicable law.

The “Last Updated” date at the top of this Privacy Policy indicates when it was most recently revised.

We encourage you to periodically review this Privacy Policy.

22. CONTACT US

If you have questions about this Privacy Policy or wish to exercise a privacy right, please contact us.

Jeronimo Store

Website: https://www.jeronimostore.com.br

Privacy Email: jeronimostore@outlook.com.br

Subject for privacy requests: Privacy Request

For California requests, you may use:

Subject: California Privacy Request

For opt-out requests:

Subject: Do Not Sell or Share My Personal Information

We will review and respond to applicable requests within the time periods required by applicable law.

23. APPLICABLE LAW

This Privacy Policy is intended to operate in accordance with applicable privacy and data protection laws.

Where mandatory consumer or privacy protections apply in your jurisdiction, nothing in this Privacy Policy is intended to limit rights that cannot lawfully be waived.

24. ACKNOWLEDGMENT

By using the Jeronimo Store website, application, or services, you acknowledge that you have had an opportunity to review this Privacy Policy.

Jeronimo Store

Effective Date: September 1, 2026

Last Updated: September 1, 2026